COVID-19 RESPONSE STATEMENT
WE ARE OPEN FOR BUSINESS
We would like take this chance to reassure our customers that home delivery postal services are still available Australia-wide, and that we are open for business. We will continue to operate and provide tablecloths to Australia so that your home, business or event can bring joy to your life.
As an Australian owned and operated family online business, we work in a fairly isolated environment, spending most of our time with tablecloths, not people. We are experts in online shopping as this is our main business mode, so we are well geared for you to shop from the comfort of your home.
For these reasons, we are well and still operating at our full capacity, and are very happy to assist you with your tablecloth needs.
WE STAND WITH YOU
As the COVID-19 situation continues to evolve, we understand this is a particularly challenging time for everyone. We would like to extend our love and well wishes to any of our customers who have been affected by the current situation.
We understand many of our customers have been affected by superannuation and investment losses, cancellation of events, and closure or loss of business or work. Our hearts are heavy for those who are experiencing difficulty during this time, and we stand with you during this crisis.
SAFETY IS OUR #1 PRIORITY
At Tablecloth Kingdom, the safety and well being of our staff, customers, suppliers and our fellow Australians, including you, is our top priority.
We are taking extra steps to ensure their safety and well-being during this time. Here at Tablecloth Kingdom we have increased our hygiene protocols, we are strictly following the expert advice provided by health officials and government, and staying updated with the latest COVID-19 developments.
CONTACTLESS DELIVERY AVAILABLE
As our customer, we would like to provide you with reassurance on our current services. We are open for business and can provide contactless delivery of your online orders through Australia Post.
If you so wish, your order will be left at your doorstep or in a safe place with no direct physical contact. For this option please place this in your your order notes:
“Authority to leave parcel, contactless delivery required.”
DELIVERY AND DELAYS
Australia Post are well aware of the need to protect the public and their delivery drivers, and therefore have temporarily removed the need for customers to sign for delivery during this time.
At this unpredictable time during the COVID-19 pandemic and an unprecedented increase in online shopping, Australia Post are handling more parcels than ever before. Due to this, Australia Post are not currently offering any reliable delivery time-frame estimates, and due to the pandemic, postage delays have become the norm across Australia.
Please visit our Dispatch and Delivery page for more information on shipping.
BRISBANE / REDLANDS WAREHOUSE
All our stock is kept onsite at our warehouse office in Capalaba Queensland (in Redlands City just south-east of Brisbane).
For this reason we can let you know how many we have in stock very quickly, as we are always processing stock from our warehouse into our online store.
We stock a wide range of tablecloth colours, shapes and sizes, and we can place you on the wait list for any products that are currently out of stock.
If you need any further advice, please Contact Us
Thank your for your support. Please stay safe and look after each other.
Sincere regards and warm virtual hugs,
from the Tablecloth Kingdom team